FAMILY PORTAL

WELCOME TO OUR FAMILY PORTAL

To view information regarding school grades, upcoming events, clubs, and schedules, log in to the Family Portal below.

Frequently asked questions

To set or reset your parent portal password:

  1. Go to accounts.veracross.com/greenwoodjax/portals/accounts/forgot_password
  2. Enter your email address
  3. Click the reset link sent to your email
  4. Create a new password
    Need to request an account or make updates? Complete a ticket here – https://greenwoodjax.incidentiq.com/guest/65C3SASG/parent-support
Report cards and any information related to your child can be viewed in your family portal.

Under classes & reports then select View reports under Historical Academic Reports.

Under classes & reports, then select the quarter of interest in the Attendance section.

Teacher email addresses are on the classes website which you may access under classes & reports. Or you may view the Greenwood School directory. You will need to use your personal email address to communicate with Greenwood faculty & staff.

Navigate to the Billing page (link at the top of the portal).  You can view your current statement by selecting View Active Statement on the desired account or view all statements on the statement tab.

You can make a payment on the Billing Account Summary tab by selecting make a payment.

Please contact the business office if you have any questions, businessoffice@greenwoodjax.org.

Navigate to the Clubs & Activities page (link at the top of the portal).  Select the activity from the list and select register. You may be prompted to log in again.

I need tech support!

Email tech@greenwoodjax.org if you have any issues in the Veracross Family Portal.